We are a group of licensed therapists and registered associates working together under the supervision of licensed professionals. This allows us to offer a range of therapy options at different price points while maintaining a high level of professional oversight.

At Kinship, we work collaboratively. This means:

• If you are working with one of our therapists for individual therapy, another Kinship therapist may be supporting your relationship, family, or workplace needs.

• We partner across specialties (with your consent) to ensure that all parts of your healing are seen and supported.

• You are not alone in this process—you are held by a community of practitioners committed to your well-being.

Our session fees vary depending on whether you are working with a licensed therapist or a registered associate under supervision. Because we are a collective, we offer some sliding-scale and reduced-fee options for those who qualify.

If you have financial concerns, please reach out—we believe therapy should be accessible, and we will do our best to find a path that works for you.

You will know how much your session will be before beginning. We determine the fee based on how long the session is, the type of work you are doing, and a few other factors. This is always discussed and agreed upon before beginning.

We understand that life happens.

We asked that you let us know as soon as you know that you will miss a session and try to reschedule this session with your therapist. At least a minimum of 24 hours is needed.

You will be charged a full session fee for no-shows and late cancellations (day of changes).

Your therapist will work with you around this, and we do understand that unexpected things happen, so just talk with us.

We primarily offer virtual/online therapy for the broadest access. We have an office in Sebastopol, CA, for those who want to schedule an in-person session or for certain types of work that are best in person.

We use IVY Pay.

When a client uses Ivy Pay, they primarily provide their phone number and credit card information, which is stored securely and used to send text message notifications about upcoming charges and completed payments from their therapist; they do not need to download an app or actively interact with the Ivy Pay platform beyond entering their card details once when initially setting up their account with their therapist. 

Key points about Ivy Pay client information:

• Primary information:

  Phone number and credit card details. 

• How information is provided:

  Clients typically receive a text message link from their therapist to enter their card details when setting up their account. 

• No app required for clients:

  Clients only need to access the payment link via text message, no need to download a separate app. 

• Payment notifications:

  Clients receive text messages informing them about charges from their therapist. 

Important considerations:

• HIPAA compliance:

  Ivy Pay claims to be HIPAA compliant, ensuring the security of client payment information. 

• Therapist access to information:

  While the therapist can access the client's stored card details to process payments, they do not have access to the full card number. 

• Client privacy:

  Ivy Pay aims to protect client privacy by not disclosing therapist identity in text messages. 

We do not accept insurance directly. However, we can provide you with superbills that you can submit for reimbursement if your insurance offers out-of-network coverage.